OK Computer
"Yeah. I have been having trouble with my internet connection and I am calling to see if there is a problem with Comcast's service or if this is a problem from my end. All of the usual active indicator lights are off on my modem. The only one that is flashing is the Orange Standby signal."
"All right Mr. Wright. Are you looking at your modem now?"
"Yes"
"All right Mr. Wright. On the top of your modem, do you see a Standby button?"
"Yes."
"All right Mr. Wright. I want you to push that Standby button."
"OK."
"All right Mr. Wright. Have all the indicator lights turned back on?"
"..."
"All right Mr. Wright. Are you looking at your modem now?"
"Yes"
"All right Mr. Wright. On the top of your modem, do you see a Standby button?"
"Yes."
"All right Mr. Wright. I want you to push that Standby button."
"OK."
"All right Mr. Wright. Have all the indicator lights turned back on?"
"..."
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