The Blog-Ethicist: The Subscription Shuffle
Is it ethical to feign wanting to terminate service with a company in hopes of securing a discounted subscriber retention rate? Would it matter if said company was the largest media conglomerate in the world or the largest local metropolitan newspaper in the country? Anonymous, Portland, OR.
posted by d l wright at 2/16/2011 12:10:00 PM
4 Comments:
Yes and Yes. You do wish there were a better option right? You would leave if they didn't have a quasi-monopoly.
I say you're golden.
I think it's ethical. I recommend that action all the time and argue against the "ethics" of a company that will give anyone a cheaper rate except their most loyal customers.
Of course, I now have the luxury of using a local ISP and being totally free of said conglomerate by means of web-based TV... at least until they bought NBC.
I wish I had that.
Damn you, every City Council person in 2004 except Carlton Christensen. And I guess Dale Lambert gets a pass, but c'mon Dale, you should have been there.
Also the City Council really wanted the mayor to weigh in on UTOPIA, but he kept his mouth shut. Well, he recommended we put it to a city-wide vote, which was not an option given the deadline.
Oops.
Follow up question: Is it ethical to claim you are student to qualify for education discounts? A little different ethical area in response to Mark's argument.
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